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For this, marketing professionals use various tools and methods, such as market research and analysis of purchasing behavior. Key features of marketing management Among the essential features of marketing management are market research and analysis. This phase allows you to gather crucial ...

Now let's figure out who offers what. For both feast and peace The three largest operators in Bulgaria provide maximum coverage: Vivacom, Telenor and A1. But the first company on this list probably still leaves the others behind when it comes to truly remote places. If you are going to the mountains ...

Thanks to this, the average time to recruit employees increased by 36%.If your phone gets warm from time to time, especially in hot weather, there is nothing to worry about: electronic devices always generate heat. But what if it heats up to a hot, almost red-hot body several times a day? Let's ...

In case of refusal, it recorded the client's response in the CRM in order to use this information when adjusting the marketing strategy. After implementing the voice robot, our customer managed to increase the number of calls to the company without increasing the costs of the call center.One of our ...

There are several technology options: DTMF (Dual-Tone Multi-Frequency) These tone-dialing autoinformers were the first to appear. To interact with such systems, the user dials the numbers on the phone keypad that correspond to his request, and the service deciphers the sound from pressing the ...

From that moment, by dialing a short combination of numbers along with the number of the newcomer who needed help, the supervisor could connect to his conversations and give hints. Since the sales department was small, the company had only one prompter for the entire team. Over time, other ...

This means that there are no uniform rules for everyone, so you can find an API for a Pokemon picture generator, a service for finding the nearest bar, or a Klingon translator in the public domain. Of course, when writing an API, they are mainly focused on the practical use of the product, which ...

Based on these instructions, the neural network processes recorded and transcribed conversations. If the conversation contains words and phrases related to a specific instruction, the AI ​​automatically classifies the dialogue as “customer dissatisfaction,” “repeat appeal,” and so on. Now the ...

Data analysis and performance monitoring To turn every lead into a golden opportunity , adopting the right techniques and tools is essential. Data analysis plays a key role in this process. It helps identify prospects’ behaviors and understand their needs throughout the customer journey. By relying ...

Regular interactions, whether via email or social media. Personalized monitoring, allowing you to understand the changing needs of your contacts. Finally, data analysis plays a key role. Analyzing your contacts' behaviors allows you to: Identify friction points in the customer journey. Improve ...