He said the $7 million penalty “sends a strong signal to businesses like Viagogo conducting business in Australia that they cannot get away with profiting from misleading Australian consumers about the price of the tickets they are selling, or other misleading conduct”.
The Federal Court ordered an five-year injunction against
Viagogo, to reinforce the need cameroon cell phone database for adherence to the ACL, as well as ordering Viagogo to conduct a compliance program and pay the ACCC’s costs.
Viagogo is privately run global online company, founded in London in 2006 by American Eric Baker, a Stubhub co-founder. I
Investors in Viagogo included Andre Agassi and Steffi Graf, Lord Jacob Rothschild, and Bernard Arnault, CEO of Louis Vuitton Moet Hennessy.
It is one of the most complained about companies in the world, which many buyers reporting delays and repeated attempts to gain refunds on tickets purchased via the site.
British musicians Elton John and Ed Sheeran refuse entry to their concerts for tickets bought from Viagogo.
The company has “sold” tickets to football matches and other events before they were even on sale.
In 2019, Google removed Viagogo from its searches but has since allowed the company to return.
Earlier this year, consumer advocacy site Choice reviewed Viagogo in the wake of the Federal Court ruling ahead of the penalty and “when we recently shopped for tickets, we found Viagogo is still up to some of its old tricks”
Viagogo issued a statement following the
Federal Court judgment through a spokesperson that says:
“This penalty decision relates to issues on our Australian website in mid-2017.
“The matters considered in the proceeding covered a period of less than 8 weeks.
“Since that time, we have overhauled our platform – a process that included consultation with consumer protection regulators in a number of countries.
“Viagogo is committed to providing an important service to consumers that use our platform.
“We are carefully considering today’s decision and for that reason we cannot provide further comment at this time.”