How to make customers fall in love with you? The keys to achieving it
Brand-customer relationships are not very different from human relationships. Imagine you have a crush on someone and want to ask them out. You put on your best clothes and perfume for special occasions. Finally, you work up denmark whatsapp number data 5 million the courage and go out together to a special place.
Assuming everything went well, you managed to create a bond. However, in order for it to become stronger, that bond has to be nurtured further so that the relationship becomes stronger, otherwise it will break.
The same is true for customer relationships . There is no point in investing just to close a sale: you need to cultivate relationships to increase customer lifetime value (CLV) and boost profitability. This is considering that attracting a new customer can be up to 25 times more expensive than keeping an existing one .
