Offer better service to your customers

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So, what are the possibilities offered by a chatbot? The truth is that they can be implemented to optimize any point of contact between the company and its customers. Especially now that it can be implemented with an understanding of natural language that makes the interaction more human . For example:

Did you know that almost 70% of consumers prefer to use a chatbot because of list of el salvador whatsapp phone numbers the speed they provide when communicating with brands?

Implementing this type of customer service (SAC) solutions can be crucial when it comes to building customer loyalty and increasing business profitability, since attracting a new customer can be up to 4 times more expensive than retaining an existing one .



With a chatbot, it is possible to offer 24/7 customer service, giving customers precise answers to their questions or concerns. Furthermore, understanding the importance of mobile communication and omnichannel, it is possible to implement them in SMS campaigns, social networks, RCS and any other means that the company uses to communicate with its customers.