Customer Journey due to the discretion
Posted: Sat Dec 07, 2024 10:30 am
To optimize the conversion of leads into customers, it is necessary the entire purchasing journey, in a discreet, transparent manner and with information that really fits the consumer's needs. Here, communication channels are a powerful marketing tool, as long as you know how to use them.
Did you know that when it comes to sales, 90% of customers prefer text ecuador whatsapp number data 5 million messages over phone calls ? That's why channels like SMS, RCS, WhatsApp, Facebook Messenger, Google Business Messages, and Apple Business Chat, among others, are perfect for establishing direct, personalized, and interactive communication with each customer from their cell phone.
These channels are perfect for guiding consumers through the speed and effectiveness they offer for interacting with customers. Thus, companies can:
Maintain contact throughout the entire purchasing journey , streamlining the conversion of leads into customers.
Automate a large part of the process . Especially during the early stages of the Customer Journey, since chatbots developed with Artificial Intelligence (AI) can optimize resources and increase the effectiveness of interactions to the maximum, freeing up executives to focus on consumers who are in the final stages of the journey.
Did you know that when it comes to sales, 90% of customers prefer text ecuador whatsapp number data 5 million messages over phone calls ? That's why channels like SMS, RCS, WhatsApp, Facebook Messenger, Google Business Messages, and Apple Business Chat, among others, are perfect for establishing direct, personalized, and interactive communication with each customer from their cell phone.
These channels are perfect for guiding consumers through the speed and effectiveness they offer for interacting with customers. Thus, companies can:
Maintain contact throughout the entire purchasing journey , streamlining the conversion of leads into customers.
Automate a large part of the process . Especially during the early stages of the Customer Journey, since chatbots developed with Artificial Intelligence (AI) can optimize resources and increase the effectiveness of interactions to the maximum, freeing up executives to focus on consumers who are in the final stages of the journey.