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Faces of LINK: Sharon Sitzer-testing and client service

Posted: Sat Dec 07, 2024 9:31 am
by zihadhosenjm06
customer service on a daily basis, whether it be in campaign management, account opening or any questions that may arise during the customer journey process. We conducted this short interview with her to learn more about her and find out what motivates her most about working at LINK. Keep reading to get to know her.

How would you describe your daily life at Link Mobility Spain?
I would describe it as “full of surprises” (although it sounds cliché), cayman islands whatsapp number data 5 million between the ideas of your colleagues in the office and the situations presented to you by clients who ask you for help, or to support them with a campaign, you never know what the day will bring. What I can assure you is that it is impossible to get bored and that I am always full of energy for the challenges that arise.

What do you enjoy most about working at Link?
Being able to help clients and knowing that my work has a positive impact on the experience Link can offer them. In addition, I really enjoy the interaction I have with them, where many times I don't just help them resolve their basic questions but, for example, in the area of ​​SMS campaigns, I also like to give them ideas.

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It is known in the office that besides being a Linker, you have writing as a hobby and you are about to publish a book. Tell us a little more about that.
Well, as you know, I am from Caracas, Venezuela, where since I was a child I have had two great hobbies: participating in volunteer groups and writing. As for volunteering, when I lived in Caracas I spent some time doing social actions promoting reading and writing to children with the aim of “making them better people.” As for writing, since I was a child it has been one of my great hobbies, it has become a hobby that, in addition to helping me express my ideas, is a moment of disconnection from my daily activities.

Knowing this, in 2021 my sister told me about an initiative on Facebook from an association to adopt mixed-breed dogs, where the activity was to create a story around an abandoned dog and with it motivate people to rescue said dog. I decided to participate and in the end, when my story was published on the association's Facebook profile, the dog was adopted. From there, I realized the impact that such a story could have and I became interested in doing this for other dogs. I started a blog and soon the launch of my book Perretes con suerte (Lucky Dogs).

Faces of Link. Sharon Sitzer
What is the book about?
It is a collection of 7 stories about abandoned and later adopted dogs, where the owners themselves tell me a little of their story and I mix the real story of each dog with a little fantasy. It goes on sale at the end of May and can be purchased in various bookstores in Spain, on the Mr. Momo publishing house's own website and on online sales channels such as Amazon and E-bay.

How do you relate your responsibilities at Link to writing?
Writing helps me improve my day-to-day communication, since the process of having an idea and knowing how to convey it clearly is something I use both in Link when communicating with clients, and in the books, when learning about a dog's story and knowing how to clearly transfer it to paper.

What do you enjoy most about working at LINK Mobility?
What I enjoy most is the work environment and my colleagues. It's very nice to start the day surrounded by people who are always willing to get the job done. We are a great team and that's what motivates me every day to give my best.

In addition, my colleagues have supported and motivated me in this project. They know that this is one of my hobbies and they are always on the lookout for when my book comes out.




Faces of LINK: Sharon Sitzer-testing and client service
How would you describe your daily life at Link Mobility Spain?
What do you enjoy most about working at Link?
It is known in the office that besides being a Linker, you have writing as a hobby and you are about to publish a book. Tell us a little more about that.
What is the book about?
How do you relate your responsibilities at Link to writing?
What do you enjoy mo