Improving the Customer Experience
Posted: Sat Dec 07, 2024 9:10 am
In today's digitalized and competitive environment, where consumers have easy access to information, a simple pricing or promotion strategy is not enough to differentiate yourself. However, you can still stand out through a personalized Customer Experience , offering unique experiences for each customer.
This factor is so important that it is estimated that 80% of customers are list of croatia whatsapp phone numbers more likely to make a purchase when brands offer personalized experiences.
Ultimately, by devoting efforts to improving the Customer Experience you will be able to differentiate yourself from the competition, increase customer loyalty and, in doing so, achieve a better position in the market. And the most effective way to achieve this is through personalised service.
How instant messaging tools help improve communication
Today, almost 90% of people use social media and messaging apps to communicate with friends or family, to contact brands or to make online purchases.
This allows us to understand the potential behind platforms such as WhatsApp or Facebook Messenger, to give a few examples, so that brands can offer close, discreet, timely and personalized attention both to answer various questions and to increase sales.
This factor is so important that it is estimated that 80% of customers are list of croatia whatsapp phone numbers more likely to make a purchase when brands offer personalized experiences.
Ultimately, by devoting efforts to improving the Customer Experience you will be able to differentiate yourself from the competition, increase customer loyalty and, in doing so, achieve a better position in the market. And the most effective way to achieve this is through personalised service.
How instant messaging tools help improve communication
Today, almost 90% of people use social media and messaging apps to communicate with friends or family, to contact brands or to make online purchases.
This allows us to understand the potential behind platforms such as WhatsApp or Facebook Messenger, to give a few examples, so that brands can offer close, discreet, timely and personalized attention both to answer various questions and to increase sales.