Know the current status and trends of sales - Sales analysis

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By analyzing based on the purchasing behavior of your own customers and clarifying the issues and objectives before formulating a strategy and implementing measures, you are more likely to achieve results than if you just proceed with measures without thinking. CRM analysis is also necessary not only the first time. By performing it repeatedly, you can discover the next issue and take measures to solve it, making it easier to go through the PDCA cycle. It is also essential for continuing to effectively approach customers who change with the seasons, trends, and time.


Please also see the following article for the advantages bosnia and herzegovina telegram database and disadvantages of CRM implementation. What are the benefits of implementing CRM? We also explain the disadvantages and how to choose one. What are the benefits of implementing CRM? We also explain the disadvantages and how to choose one. CRM analysis starts here There are various methods for CRM analysis, but here we will explain three methods using concrete examples that are recommended for those who are just starting out in CRM analysis and have the data at hand but have not yet performed any analysis.


① Customer analysis ② Sales analysis ③ RFM analysis Even without CRM analysis, you may be able to predict to some extent what your company's current situation is. However, if you do not thoroughly analyze the data and check the facts before formulating a strategy, you may find that your promotions do not produce results, or that you don't even know why they do. These three methods are the most basic of CRM analysis. Many of the people who contact us have never conducted a CRM analysis before, and by carrying out these basic analyses, they have actually discovered new issues and used them in their policies, achieving results.