Creating touchpoints across all media

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Step emails guide you to purchase products by following a scenario like the one below. <Examples of how to approach customers using step emails> 1. After a customer requests information, the company sends a follow-up email. 2. When the timing is right, the company provides information about various issues via URL links . 3. The company clarifies the issues the customer is facing based on the content of the information the customer has viewed.


4. The company introduces its own products and uae telegram database services that will help solve the issues. Looking at this process from the customer's perspective, it means that they can quickly find the products that meet their needs and requirements by being provided with the information they need to solve their problems without having to search for it themselves. In order for this to happen, it is important that the scenario is optimized, and by using CRM effectively, it is possible to smoothly match customers with products.


In addition, the same process as step emails can be used in sales activities. By communicating in a timely manner that matches customer behavior, customers will feel that they have received appropriate proposals when they want information. Get fast and accurate support when you have a problem When a customer encounters some kind of trouble after purchasing a product and contacts customer support, it would be a considerable burden for the customer to have to explain everything from the beginning to the details.