Zendesk Support is one of the most trusted names when it comes to customer support. The software comes with a variety of customer support options, integrated in an easily accessible database. Once you have everything set up, you will be able to manage tickets, provide predefined feedback, and generate feedback through integrated surveys. In
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Key features:
Complete account management and tracking
Reservation and allocation management
Call logs, records and reports
Built-in call center
Omnichannel Ticketing
knowledge base
Custom Ticketing
advantage:
Easy to use
Excellent integration
Performs well on mobile devices
shortcoming:
Some features require additional fees
Their customer support is sometimes overloaded and may use robots
price:
Pricing starts at $19 per user per month.